This is my convo with feeBay:
Irina: Can you tell me about the fee increases on eBay?
Durzy: Let's not characterize this as a fee increase accross the
board. Some fees were lowered and some were increased.
Irina: Oh, can we talk about which ones were lowered and which ones
Durzy: I can't go into every detail! That information is on our
website. You really need to look over that. In fact, it's
unprofessional of you to call me before you have familiarized yourself
with the infor.....
Irina: Mr. Durzy. I HAVE read the information and I'm asking you
anyway. That's how I usually conduct interviews.
Durzy: Well. So let's not call it an accross-the-board increase.
Irina: OK. Can we talk about the eBay members who are frustrated with
the fees? The ones that were increased, not the ones that were
Durzy: I think most ebay users are evaluating the price changes to see
how they will impact their businesses.
Irina: Um, OK. Um. [debating if I should follow up on that "answer"]
How did eBay decide on the increase.
Durzy: We carefully valuate our pricing structure from time to time.
We believe these price changes are the right thing to do for the
vibrancy of the market place.
Irina: How do you define vibrancy?
Durzy: The market place is an organic ever-changing thing and it works
best when sellers are selling and buyers are buying.
Irina: OK. How do you define "vibrancy" and how will the price
changes affect the "vibrancy?"
Durzy: Fee changes create changes by affecting certain behaviors in
the market place to create the effect of more items selling more
often. We believe these price changes are what is needed to continue
Irina: How do fee changes create the effect of more items selling more often?
Durzy: Listen, I'm not going into details here. In general, we believe
that the changes we have made will help the continued success of the
market place -- for the community.